Service

01.

Engineering Design

We have a professional design team that can fully meet customer needs. We provide high-quality customized services to every customer who chooses Looksee.

*LOGO Printing Support
*ODM Service Available
*OEM Flexible Customization
*Professional Customized Design

02.

Quality Control

Our factory has more than 60 quality inspectorsfor IQC, IPQC, FQC, QA
In the manufacturing process of Yafeng glasses, we always maintains a high degree of concentration and meticulous control of the core links such as process, assembly and inspection, to ensure that every link is strictly monitored and fine management, so as to ensure the quality and stability of product quality.

03.

Packaging & Shipping

*Secure Packaging
We provide standard protective packaging and custom branding options, including logo printing and eco-friendly materials.
*Flexible Shipping
Express (DHL, FedEx, UPS etc.) – Fast delivery.
Air Freight – Balanced speed and cost.
Sea Freight – Cost-effective for bulk orders.

Reliable & Safe
• Protective packaging to prevent damage.
• Pre-shipment inspections for quality assurance.
• Tracking services for real-time updates.
We ensure safe, on-time delivery worldwide.

04.

After-Sales Support

Quick & Reliable Solutions
• Product Issues? Contact us within the agreed warranty period.
• Packaging or Shipping Damage? We’ll work with you to find a quick resolution.
• Need Assistance? Our team provides responsive support for any concerns.

Customer-Centric Service
We value long-term partnerships and are committed to fast, professional, and effective after-sales support. Your satisfaction is our priority.

Frequently Asked Questions
Do you have ready stock available?

Yes, we do. We offer both ready stock and customized products, though our primary focus is on customization to meet specific client needs

What are your lead times for ready stock, sampling, and mass production?

Ready Stock:

·7 days (no logo,common packaging);

·15-25days(customized logo,common package)

Sampling:

·RP (Rapid Sample): 7-15 days.

·Metal Prototype: 30-45 days.

·Acetate Prototype: 35-55 days.

Mass Production:

·Injection Frames: 45-60 days.

·Metal Frames: 45-60 days.

·Acetate Frames: 75-90 days.

How do you charge for sample fees?

The standard sample fee is USD $200, which covers:

Note: Mold fees are not included,that’s extea according to design charge and will be refunded once the official order reach certain quantity

What is your MOQ (Minimum Order Quantity)?

Ready Stock:

·No logo: 12 pcs/color.

·With logo: 100 pcs/model.

Customized Orders:

·Injection: 750 pcs/model (includes 2-3 colors).

·Metal: 600 pcs/model (includes 2-3 colors).

·Acetate: 300 pcs/model (includes 2-3 colors).

What does your customization process look like?

Our process is designed to ensure precision and client satisfaction:

1.Initial Consultation: Understand your needs, expectations, and how we can best support your project.

2.Technical Drawings: Our design team creates detailed tech drawings based on your requirements, offering professional advice if needed.

3.RP Sample (Rapid Prototype): Evaluate the frame’s shape, size, and fit.

4.Mold Development: Begin mold production once the RP sample is approved.

5.Pre-Production Sample: Finalize details like colors, logos, and finishing touches.

6.Mass Production: Begin full-scale manufacturing.

7.Shipping: Deliver your order on time and to your specifications.